Passenger Services


In the conduct of passenger services, Çelebi Ground Handling is first and foremost mindful of passengers' safety and it makes every effort to ensure that they travel in comfort, well-being, and peace of mind. Cheerful attentiveness is the watchword of our experienced and skilled personnel in the conduct of passenger services, which include:

  • Passenger check-in and baggage procedures
  • Embarking passengers aboard the aircraft
  • Meeting passengers on their arrival and guiding them out of the terminal
  • Baggage transfers and lost or damaged baggage procedures
  • Service for VIP, unaccompanied children, and special circumstance passengers
  • Specially-trained personnel to help handicapped passengers.